At Mallikarjuna Sadan, we are committed to respecting and protecting the personal information of every devotee and guest visiting our premises. This Privacy Policy details our practices regarding information collection, usage, and safety.
1 Collection of Devotee Information
When booking rooms or placing an enquiry via our website or WhatsApp desk, we collect essential details including your name, contact phone number, government ID type, check-in and check-out dates, and number of guests traveling with you.
2 Purpose of Data Processing
The data gathered is solely utilized to process reservation requests, confirm room availability, verify guest identity during check-in, and share booking confirmations or route directions via SMS or WhatsApp.
3 Statutory & Legal Identity Compliance
In accordance with local police and hospitality laws in Andhra Pradesh, every guest must produce a valid government photo identification (Aadhaar, Voter ID, Passport, or Driving License) upon physical check-in at the reception desk.
4 Zero Third-Party Commercial Sharing
We do not sell, lease, trade, or distribute your phone numbers, email addresses, or personal identity details to third-party telemarketers or external commercial agencies under any circumstances.
5 Premises CCTV Surveillance
For the safety and physical protection of all visiting families and yatris, common corridors, lobbies, and parking spaces are monitored by 24/7 CCTV surveillance cameras. Footage is retained for security audits only.
6 Data Storage & Protection
All electronic booking communications and guest registry entries are handled with strict privacy protocols to prevent unauthorized access, alteration, disclosure, or accidental destruction of guest records.